Good to know...
We advise you to book the treatments at the Terme & Wellness LifeClass at least 7 days in advance. Up to three services can be booked by telephone, more than three services or a whole programme should be reserved per e-mail or fax. In case you book a larger number of services, you will receive a written confirmation. Guests who do not reside at the Hotel are kindly requested to leave their credit card details (card number, name and surname, validity) at the reception upon reservation.
Should you wish to cancel an appointment for treatment, please do so at least 24 hours beforehand. For a cancellation less than 4 hours prior to the actual appointment, 50% of the full price of the service will be charged. In case the reserved treatment is not cancelled or the appointment is not kept, the client will be charged the full price of the service.
Guests who do not reside at the Hotel are kindly requested to settle the payment at the main reception of the Terme & Wellness LifeClass prior to treatment. Credit cards or euros are accepted.
Do you wish to give someone a special present? Our Spa Gift vouchers are available at the Terme & Wellness LifeClass main reception.
Some additional information to make your time spent with us even more enjoyable
- Upon arrival at the Terme & Wellness LifeClass, please turn off your cellular phones and do not speak loudly.
- You are kindly requested to come to the Terme & Wellness LifeClass main reception at least 10 minutes before the designated time of the appointed treatment.
- Do not wear or bring with you any valuables (such as jewellery) to the Terme & Wellness LifeClass, as our staff cannot be held responsible for any eventual loss or theft.
- Please inform the receptionist about your health condition.
- Pregnant women and persons with increased blood pressure, heart and vein conditions or any other serious disorder are advised to consult a physician uefore utilizing any of our treatments.
- At the Terme & Wellness LifeClass, smoking is not permitted.
Take time for yourself. Take care of your health, beauty and well-being.